Frequently Asked Questions
Straight answers about our San Antonio shops, booking, tires and the new Bexar County emissions test.
Where are The Motorpool shops?
The Motorpool has two shops in San Antonio, TX: The Motorpool Full Service at 9419 Poteet Jourdanton Fwy, San Antonio, TX 78224, and The Motorpool Quick Lube at 1170 Enrique M. Barrera Pkwy, San Antonio, TX 78237.
What are your hours?
Both shops are open Monday through Friday, 8 AM to 6 PM. We are closed Saturday and Sunday.
Which shop installs tires?
Tires are installed at The Motorpool Full Service only, at 9419 Poteet Jourdanton Fwy, San Antonio, TX 78224. Build a quote online and book your tire appointment there.
Do I need an appointment for tires?
Yes. Tire installs are by appointment only at The Motorpool Full Service. Book online or call (210) 369-9723.
What does The Motorpool Quick Lube do?
The Motorpool Quick Lube handles quick lube (oil and fluids), emissions testing and state inspection. For repairs and tires, visit The Motorpool Full Service.
Do I need an emissions test in Bexar County?
Starting November 1, 2026, gasoline vehicles 2 through 24 years old registered in Bexar County must pass an emissions test before registration renewal. The test is not needed until your registration is due.
Do I still need a state safety inspection in Texas?
Most personal vehicles no longer need one. Texas ended safety inspections for non-commercial vehicles on January 1, 2025. Commercial vehicles still need a safety inspection.
How do I book an appointment?
Book online: pick a shop and service, pick a day and time, and add your details. The shop calls to confirm. No payment is needed to book.
How much will my tires cost?
Build your tire quote online to see your options for a set of 4. Your out-the-door price is shown at booking.
Can a non-Tesla shop install Tesla tires?
Yes. Tesla’s own support page says damaged Tesla tires can be taken to a Tesla Service Center or a nearby third-party tire shop for repair or replacement, at the owner’s cost. The Motorpool installs tires for Tesla vehicles at our Full Service shop, by appointment only.
What is the difference between T-marked and regular tires?
Tesla-designed tires carry a T mark on the sidewall: T0 is the first version, and later updates with new tuning or technology are marked T1, T2 and so on. Tesla says these tires are tuned for its vehicles and use acoustic foam to cut road noise. Tesla-approved aftermarket tires without the mark may not have acoustic foam, which Tesla says can mean up to 10% more noise, vibration and harshness.
Does the Tesla Wheel & Tire Protection Plan require Tesla to do the repairs?
Yes. Tesla states that to keep eligibility for coverage under the Tesla Wheel and Tire Protection Plan, all repairs must be performed at a Tesla Service Center. If you have that plan and want to use it, take the car to Tesla. Outside the plan, you can use any tire shop, including ours.
Do EVs wear tires faster?
Generally, yes. Electric vehicles are heavier because of their battery packs and deliver torque instantly, and both add tread wear. A 2026 controlled road test published in Mechanika found faster tread wear on EVs than on conventional cars, especially on the front axle. Keeping tires at the pressure on the door-pillar label and rotating them on Tesla’s schedule helps them last.
How do I contact The Motorpool?
Call Full Service at (210) 369-9723 or Quick Lube at (210) 436-2886, or email office@motorpoolautorepair.com.